Return Policy

At Chelsea Fashion, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your order, we offer a straightforward return process. Please carefully review our return policy guidelines below:

1. Eligibility for exchange for size only:

  • All returns must be initiated within three (3) days of the item's receipt.

  • The item must be in its original, unworn condition with all tags and labels still attached.

2. Approval Process:

  • All returns require prior approval from Chelsea Fashion. To initiate a return, please contact our customer service team within three (3) days of receiving the item.

  • Our customer service team will assess the eligibility of your return based on the provided information. Once approved, you will receive detailed instructions on how to proceed with the return.

3. Shipping Responsibility:

  • If the return is approved, the buyer is responsible for covering the shipping costs associated with returning the item.

  • Chelsea Fashion will not be responsible for any shipping fees incurred during the return process.

4. Return Approval:

  • All returns are subject to approval by Chelsea Fashion.

  • If the returned item does not meet the criteria outlined in this policy, Chelsea Fashion reserves the right to reject the return.

5. Exchange:

  • Upon receiving and inspecting the returned item, Chelsea Fashion will determine whether a exchange is applicable.

  • Exchanges are subject to product availability.

6. Non-Returnable Items:

  • For hygiene and safety reasons, certain items, such as undergarments and swimwear, are non-returnable.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within three (3) days of receiving the item. We will arrange for a exchange and cover the shipping costs in such cases.

8. Contact Information:

  • To initiate a return or inquire about the return process, please contact our customer service team at (281) 501-8815

Please note that this return policy is subject to change without prior notice. It is your responsibility to review the return policy before making a purchase. We appreciate your understanding and cooperation. Your satisfaction is important to us, and we are here to assist you in any way we can.

Sincerely, Customer Service Team Chelsea Fashion